Privacy Policy

Information we collect

We collect only what you give us and what standard website tooling records:

• Contact form and discovery call details: name, email, phone, company, country, budget range, timeline, and your project description.
• Newsletter signups: your email address.
• Usage analytics: anonymous page-view data via Vercel Analytics, and, where enabled, Google Analytics 4.
• Spam protection: Cloudflare Turnstile runs on our forms and processes technical signals from your browser to distinguish humans from bots.
• Client project data: if you become a client, the business information, credentials, and content needed to deliver the work, handled under the terms of your agreement and any NDA.

How we use it

To respond to your inquiry, prepare proposals, deliver contracted services, send the newsletter you asked for, and understand how the website is used so we can improve it. We do not sell your information, and we do not send marketing you did not sign up for.

Who we share it with

We share information only with the service providers needed to operate:

• Vercel (website hosting and analytics)
• Cloudflare (Turnstile spam protection)
• Google (Maps embeds, Search tools, and Analytics where enabled)
• Stripe (payment processing for client billing)
• Cal.com (call scheduling, if you book a call)
• WhatsApp (if you choose to contact us there, subject to WhatsApp's own terms)

Client credentials and data security

Client credentials are stored in encrypted password managers with access limited to the team members working on your account. Your domain, hosting, and Google accounts stay registered in your name; we access them as an added manager, which you can revoke at any time. NDAs are available as standard for client engagements.

Retention and your choices

We keep inquiry details for as long as a business relationship is live or reasonably prospective, and delete them on request. You can unsubscribe from the newsletter with one click in any issue. To access, correct, or delete information we hold about you, email support@scalinghigh.com and we will act on it within a reasonable time.

Jurisdiction

Scaling High Technologies operates under Dubai Trade License 964594 and this policy is governed by the laws of Dubai and the United Arab Emirates.

Questions about this document: support@scalinghigh.com. Scaling High Technologies, Trade License 964594, Aspin Commercial Tower, Sheikh Zayed Rd, Dubai, UAE.